CaseHug and Smokeball
are better together.
Smokeball is outstanding practice management software. CaseHug is the premium intake and document collection specialist it was missing.
Platform
CaseHug
Platform
Smokeball
Specialized flow
Generalized workflow
CaseHug doesn't compete with Smokeball. It completes it.
Smokeball does billing, calendaring, trust accounting, and practice management brilliantly. CaseHug makes the client document collection part effortless.
CaseHug handles intake
Send one link, collect documents, and get clients onboarded in minutes.
Documents sync to Smokeball
Approved documents automatically land in the right matter, organized and labeled.
Smokeball manages the case
Once intake is done, billing, workflow, and matter work continue in Smokeball.
Where CaseHug fills Smokeball's gap
Smokeball is built for managing cases. CaseHug is built for getting cases started.
Client document collection in Smokeball
Smokeball offers storage and sharing, but CaseHug adds the friction-free, no-login intake experience clients actually complete.
Jurisdiction-aware checklists
CaseHug auto-generates smarter intake checklists for matter type and jurisdiction instead of relying on manual setup.
Automated intake reminders
Reminder sequences are tuned to onboarding behavior, not just general task automation.
Mobile document capture
Clients get guidance for photographing and uploading documents right from their phones.
Feature comparison
| Feature | CaseHug | Smokeball |
|---|---|---|
| Primary purpose | Client intake & document collection | Full practice management suite |
| Client portal | Mobile-first, no login needed | Available, login required |
| Document collection UX | Purpose-built, completion-optimized | General file sharing |
| Intake completion rate | Target: 98%+ | 75-85% |
| Jurisdiction-aware checklists | 4 states built-in (expanding) | Manual configuration |
| Automated reminders | Smart sequencing (Day 3, 7, 14) | Manual or basic workflow |
| Avg. intake time | Target: 15 minutes | 3-5 days |
| Smart intake forms | Conditional logic, fully customizable | Standard forms |
| AI document suggestions | ✅ | ❌ |
| Client requires login | ❌ No login needed | ✅ Account required |
| Mobile document capture | ✅ Native camera upload | ⚠️ Upload only |
| Intake abandonment recovery | ✅ Auto re-engagement | ❌ |
| Practice area templates | ✅ Family, PI, Immigration, Estate | ⚠️ Manual setup |
| Billing & time tracking | ❌ | ✅ Full |
| Trust accounting | ❌ | ✅ Full IOLTA |
| Court calendaring | ❌ | ✅ Full |
| Smokeball integration | ✅ Native sync | N/A |
| Setup time | < 1 hour | 1-3 days |
| Price | From $99/mo | $49-239/user/mo |
Competitor pricing and features as of March 2026. Check their websites for current information.
Why Smokeball firms add CaseHug
Guided document collection
Clients upload through a no-login portal and CaseHug validates before sync.
266+
document types supported
Zero double-entry
Client data flows into Smokeball contacts and matters automatically.
4
PMS integrations built
Faster time-to-file
Automated reminders and smarter checklists get complete files faster.
30
case types pre-configured
Adding CaseHug to your Smokeball workflow
Connect CaseHug to Smokeball
Authenticate and pull matter types into a clean sync configuration.
Set up intake templates
Use pre-built practice area templates or customize your own checklist logic.
Test with a sample matter
Run the full workflow yourself and confirm sync works exactly as expected.
Roll out to your next client
Keep the rest of your Smokeball workflow unchanged while improving intake immediately.
Already on Smokeball? Add CaseHug in under an hour.
Native Smokeball integration. No migration. No workflow disruption. Just better intake starting day one.
14-day free trial · Full features · Setup in under 1 hour