Simple pricing. Real results.
Start free. No credit card. Cancel anytime. Your first dollar lost to intake chaos costs more than a full year of CaseHug.
Solo
10 active matters · $3.00/matter overage
For solo practitioners and small firms just getting started with automated intake.
Early Access · No credit card
Includes
- 10 active matters
- Unlimited document uploads per matter
- Client portal with mobile capture
- Smart intake forms
- Jurisdiction-aware checklists
- Automated reminders (SMS + email)
- Document review dashboard
- Clio & Smokeball integration included (MyCase & Lawmatics available on Practice+ plans)
- Audit trail
- HIPAA compliance
- Email support
- Team member accounts
- Analytics dashboard
- Webhook events
- Custom branding
- Priority support
Practice
30 active matters · $3.00/matter overage
For growing practices that handle a steady volume of matters and need team tools.
Early Access · No credit card
Includes
- 30 active matters
- Unlimited document uploads per matter
- Client portal with mobile capture
- Smart intake forms with conditional logic
- Jurisdiction-aware checklists
- Automated reminders (SMS + email)
- Document review dashboard
- All integrations (Clio, Smokeball, MyCase, Lawmatics)
- Audit trail
- HIPAA compliance
- 3 team member accounts
- Analytics dashboard
- Webhook events
- Custom branding (logo + colors)
- Priority email support
- Unlimited team members
- Dedicated account manager
Firm
75 active matters · $2.50/matter overage
For established firms with high volume intake needs and multi-attorney teams.
Early Access · No credit card
Includes
- 75 active matters
- Unlimited document uploads per matter
- Client portal with mobile capture
- Smart intake forms with conditional logic
- Jurisdiction-aware checklists
- Automated reminders (SMS + email)
- Document review dashboard
- All integrations (Clio, Smokeball, MyCase, Lawmatics)
- Audit trail with export
- HIPAA compliance + BAA
- Unlimited team members
- Advanced analytics dashboard
- Webhook events + API access
- White-label client portal
- Custom intake form builder
- AI document suggestions
- Dedicated account manager
- Phone + priority support
- SLA guarantee
Need more? Let's talk.
Large firms, bar associations, and legal networks with 75+ matters/month get custom pricing, custom SLAs, and dedicated implementation support.
Contact Enterprise Sales →30-Day Money-Back Guarantee
If you complete your 14-day trial and subscribe, but CaseHug doesn't deliver measurable improvement to your intake process within 30 days, we'll refund your first month. No questions asked. We're that confident you'll see results.
Full feature comparison
Everything side by side.
| Feature | Solo $99/mo | Practice $249/mo | Firm $599/mo |
|---|---|---|---|
| Active matters | 10 | 30 | 75 |
| Overage per matter | $3.00 | $3.00 | $2.50 |
| Document uploads | Unlimited | Unlimited | Unlimited |
| Client portal | ✅ | ✅ | ✅ |
| Smart intake forms | ✅ | ✅ | ✅ |
| Jurisdiction intelligence | ✅ | ✅ | ✅ |
| Automated reminders | ✅ | ✅ | ✅ |
| HIPAA compliance | ✅ | ✅ | ✅ + BAA |
| Audit trail | ✅ | ✅ | ✅ + Export |
| Clio integration | ✅ | ✅ | ✅ |
| Smokeball integration | ✅ | ✅ | ✅ |
| MyCase integration | — | ✅ | ✅ |
| Lawmatics integration | — | ✅ | ✅ |
| Team members | 1 | 3 | Unlimited |
| Analytics dashboard | — | ✅ | Advanced |
| Webhooks + API | — | ✅ | ✅ + Full API |
| Custom branding | — | Logo + colors | White-label |
| AI document suggestions | — | — | ✅ |
| Account manager | — | — | ✅ |
| Support | Priority email | Phone + priority | |
| SLA guarantee | — | — | ✅ |
CaseHug vs. the alternatives
See why a dedicated intake platform outperforms general-purpose tools.
| Capability | CaseHug | Clio Grow | Lawmatics | Manual / Email |
|---|---|---|---|---|
| Purpose-built for intake | ✅ Core focus | ⚠️ One of many modules | ⚠️ Marketing + intake | ❌ |
| Client completion rate | Target: 98%+ | Typically 75-85% | Typically 75-85% | 60-70% |
| No client login required | ✅ | ❌ Account needed | ❌ Account needed | N/A |
| Mobile camera capture | ✅ Native | ⚠️ Basic upload | ⚠️ Basic upload | ❌ |
| Jurisdiction-aware docs (4 states, expanding) | ✅ Built-in | ❌ | ❌ | ❌ |
| Smart SMS + email reminders | ✅ Day 3/7/14 | ⚠️ Email only | ✅ | ❌ Manual |
| Avg. onboarding time | 14 minutes | 3-5 days | 2-4 days | 2-3 weeks |
| Integrations (Clio, Smokeball, MyCase) | ✅ All native | ✅ Clio only | ⚠️ Limited | ❌ |
| HIPAA compliance | ✅ Included | ✅ | ✅ | ⚠️ Your burden |
| Setup time | < 1 hour | 1-2 weeks | 1-2 weeks | N/A |
| Starting price | $99/mo | $49/user/mo+ | $249/mo+ | $0 + staff time |
| Price for 3-attorney firm | $249/mo | $350+/mo | $349+/mo | 40+ hrs/mo staff |
| Free trial | ✅ 14 days, no CC | ✅ 7 days | ❌ Demo only | N/A |
| Dedicated to intake innovation | ✅ 100% | ❌ ~5% of roadmap | ⚠️ ~30% | ❌ |
Billing FAQs
Common questions about pricing, billing, and plans.
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