Family Law Intake, Simplified.
Your divorce clients are already overwhelmed. The last thing they need is a 20-page intake packet, a confusing portal, and three rounds of "did you get the forms?" phone calls. CaseHug turns family law intake into a 15-minute experience — gentle enough for emotional clients, thorough enough for litigation.
Divorce intake complete
22 docs · 14 min · via phone
Traditional intake makes a hard situation harder.
Your client just decided to end their marriage. They're scared, grieving, possibly dealing with housing instability or child custody stress. Then you hand them a stack of paperwork and a list of 40 documents to gather.
Emotional clients abandon paperwork
Studies show 35–45% of family law clients start intake but never complete it. The emotional toll of divorce combines with the cognitive burden of gathering financial documents — and many clients simply give up. They don't fire you; they just disappear.
Document requirements vary by jurisdiction — and most firms can't keep up
Community property states vs. equitable distribution states. Different financial disclosure requirements. Different custody documentation standards. Maintaining accurate templates for every jurisdiction your firm handles is a part-time job — and mistakes lead to delays.
Chasing documents kills attorney efficiency
Family law firms report spending 8–12 hours per matter on intake administration alone. Calling clients. Sending reminder emails. Following up on missing financial documents. Explaining for the fourth time what a 'statement of net worth' means. This is billable time you're giving away.
Bad intake equals bad outcomes
When you go to court without complete financials, or discover midway through a custody case that you're missing critical documentation, the damage goes beyond wasted time. Incomplete intake is one of the top causes of case delays, client dissatisfaction, and malpractice risk in family law.
Built specifically for how family law intake works.
CaseHug isn't a generic document portal. It was designed around the specific challenges of family law intake — emotional clients, complex document requirements, and jurisdiction-specific needs.
Intake designed for emotional clients
Divorce clients are not at their best. CaseHug's portal uses plain language, clear progress indicators, and gentle guidance — not legal jargon. Clients report the intake process feels 'supportive' rather than overwhelming. That first impression matters for retention and referrals.
Jurisdiction-aware checklists automatically
California requires different financial disclosures than Texas. New York's equitable distribution rules generate different document requests than community property states. CaseHug knows your jurisdiction's requirements and builds the checklist automatically — no manual template maintenance.
Financial disclosure made simple
The financial affidavit is the #1 document clients struggle to complete correctly. CaseHug's smart forms walk clients through each section with examples, explanations, and category-by-category uploads. Average financial document completion rate: 97%. Average without CaseHug: 61%.
Automatic follow-ups that recover abandoners
Divorce clients often start intake, hit an emotional wall, and stop. CaseHug's Day 3/Day 7/Day 14 reminder sequences are specifically tuned for family law timelines — respecting the client's emotional state while keeping your matter moving toward completion.
Family law documents CaseHug knows how to collect.
CaseHug's document catalog includes every standard family law document type, with plain-English explanations and examples that help clients find and upload the right documents the first time — no call-backs required.
+ Hundreds more document types, customizable per matter and jurisdiction.
Built specifically for family law intake
CaseHug is in early access and we're onboarding family law firms now. Every document type, jurisdiction requirement, and form in the platform was built with family law in mind.
Your family law clients deserve better intake.
Stop losing them to paperwork. Start your free trial — setup takes under an hour, results show up in the first week.
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