Get PI Cases File-Ready Faster.
Medical records from 6 providers. Insurance documents from 3 carriers. Police reports. Lost wage documentation. Liability photos. PI intake is a document collection marathon — and every week you spend chasing documents is a week you're not moving toward resolution. CaseHug automates the entire collection process so your team can focus on the case, not the paperwork.
All records received
6 providers · 89 pages · HIPAA compliant
PI intake is a document collection nightmare.
Medical records arrive in drips — over months
Your client treats with 6 different providers over 8 months. Each one has a different process for releasing records. Some require specific authorization forms. Some charge per page. Some take 45 days. Meanwhile, your matter sits in limbo waiting on documents that should take a day to collect.
Clients don't know what they have
Ask a client to gather their 'insurance documentation' and you'll get their insurance card if you're lucky. PI clients often don't understand the difference between their health insurance, their auto coverage, MedPay, UM/UIM, and the defendant's liability coverage. CaseHug explains each one in plain English and guides collection.
Evidence degrades with time
Accident photos. Surveillance footage. Witness memories. Physical evidence matters in PI cases deteriorate the longer intake takes. Every week spent chasing authorization forms is a week your evidence is getting weaker. CaseHug cuts intake time from weeks to hours.
Statute of limitations creates real risk
The average PI statute of limitations is 2–3 years, but it can be as short as 1 year for government defendants. When intake drags on, deadlines sneak up. Firms that spend 6 weeks on intake have 6 fewer weeks to build their case — and a 6-week greater risk of a late filing.
Purpose-built for the way PI cases actually work.
Automated medical records collection
Getting medical records is the #1 bottleneck in PI intake. CaseHug's portal guides clients to gather records from every treating provider, with specific instructions for requesting records from hospitals, specialist offices, and physical therapy clinics. Smart reminders ensure nothing falls through the cracks.
Statute of limitations tracking
PI matters live and die by deadlines. CaseHug tracks your jurisdiction's statute of limitations from the moment a matter is created, flags approaching deadlines, and escalates reminders as discovery cutoffs approach. Never miss a deadline because intake dragged on too long.
Smart document suggestions as the case develops
As clients upload documents, CaseHug's AI analyzes what's present and suggests what's missing. Filed a police report that mentions another driver? CaseHug prompts for that driver's insurance information. Medical records mention an ambulance? CaseHug requests the ambulance report.
Liability evidence organization
PI matters often accumulate hundreds of documents across months of treatment. CaseHug organizes everything into logical categories — liability, damages, medical, financial — so when you're ready to demand or file, everything is in the right place. No more hunting through email chains.
Every PI document type, covered.
CaseHug knows every document type a personal injury matter might require — from the initial police report to ongoing treatment records to expert witness documentation. The system prompts for what's relevant based on your case type and jurisdiction.
Join the first personal injury firms using CaseHug
We're onboarding our first cohort of PI firms now. Early access members get direct access to our team, priority feature requests, and founding member pricing locked in for life.
Stop chasing documents. Start winning cases.
CaseHug gets your PI cases file-ready in hours instead of weeks. Free 14-day trial. No credit card.